Zipatile keeps logging out

NLondonLem shared this problem 8 years ago
Solved

Hi I have a Zipatile with the latest firmware/software installed as at 24/3/18 and unfortunately after I log in the device logs me straight back out and keeps doing this. I can no longer use the Zipatile.

If I log in to the app it did the same until I reinstalled the app. I have checked and the username/password is correct.

Replies (4)

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Try to upgrade the Zipato app from App Repo.

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Thank you for swift response - just worked. Disappointed that this bug got through testing. The homepage has now lost all the favourite apps and I have had to re-set these up. I am disappointed as I would like to invest more in my home automation set up but feel that this is still a 'beta' product.

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Upgrade of Zipato app shouldn't remove your favorite apps from the main page. Maybe you were cleaning the data or cache from the app...

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Thanks. All I did was press upgrade, nothing else. 100pc certain did not clear cache etc.

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You are right i had experienced same symptoms several times after update. All my shortcuts from home screen disappeared after update...

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2

Please upgrade upgrade Zipato application to v.2.3.2. This version doesn't have this issue any more.

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