Zipabox offline for about 70 minutes

David Pritchard shared this problem 13 months ago
Known

Again?

Replies (22)

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ok I finish it here ... I move on to something else .... Fibaro .... true Edge ... aeotec ... or even Chinese boxes .... surely I will have less problems.

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Came back on line half an hour ago

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I have 2 Zipatile (different locations) - one is online but the other still offline (or sometimes online but can't sync...). Can't beleive this is happening again. I have lost count of how many times this has happened during the past weeks.

Anyhow, Home Assistant is coming upo nicely so this will just be a bad memory.

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Zipabox offline now

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Yepp - my 2 Zipatile are both down. Issues/instability of backend started about 13:00 CET today (today's issues...)

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And down it goes again

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First day on vacation and the box is offline ....

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Home from holiday. Ear ringing sound in the hole house. Can’t turn of the alarm.

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All the zipatiles from my customers are off line!

Solution???

This happens to often!

Regards Roberto

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It seems I have got all the zipatiles back online, but some of my customers still can't use their app to get into the zipatile1.

Any ideas?

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I am fighting with this problem from two days now on my zipatile 1 v3.

I opened ticket almost imediately and support didn't told me this is a global issue but we can't do nothing from here when the box is offline. So i did reset full reconfiguration until i back in the same problem again and reset ... and again.

Now is working ... for the moment.

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By studying the sensor reporting/uptime history, here is some backend downtime data for the last 10 days (which you can easily find yourself looking at your sensor history. Preferably pick the ones which are not battery-driven since they report more often):

2021-08-02 14:45-17:02 (CEST)

2021-08-03 18:10-21:00

2021-08-06 16:41-18:38

2021-08-11 10:52-12:23

2021-08-11 21:55-04:51.

Good thing is that with the last outage, I got lost sensor history back. So from this my analysis is that the "shorter" outages are resolved by reboot of servers with some possible data loss. The last one was longer and was probably a full backup recovery since data also came back.

Let's hope the backend remains stable a while...

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Mine is ofline again :(

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Same here... But as I am moving all my devices to Home Asistant, this affects me less and less. It's just that I have so many...

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Yep, down again. Fortunately I won't depend on it for very much longer.

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Here too :(

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Here too ;( again...

5 years ago, ZIPATO promised that ZIPABOX should be run offline for eg internet or server problems !!!

A new app was promised to run this ...

But I may have missed something in the configuration; (

And again the whether information....

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I am blocked outside the house !!!!

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Confirmed. Down again ....

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On line again

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Mine is still offline.

As I am not at Home I cannot reset it manually.

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Now offline... Annoying :-(


Led light was Off. After reboot it works ... Strange

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