Constantly online/offline on the controller

Ste Ra shared this problem 5 months ago
Solved

I have waited for 2 days before to post here, because usually this helps dealing with Zipato, but no luck :)

Is the cloud offline or I need to submit ticket?

Replies (17)

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Yes here the same problem.

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Same issue here, created a ticket, just in case…

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Same issue with my zipatile, created a ticket a few days before, unfortunately no help from support

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My zipatile1 shows offline/online alternately. In the app the zipatile1 is shown as offline.


My Ziptile2 and Zipabox2 are online and working.

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I have the same problème with zipatile 1 under v3

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Well it is getting worser and worser.....nothing is working anymore the compleet system is down here no rules any more nothing. My whole house is in the dark.

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Same here.

V2 is not working, no server connection possible..

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Same here Zipatile1 on v3 alternate offline/online

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It's looks like that Zipato guys don't have test, pre-prod and production environment. I hope they have backups at least but i doubt after one week of no service already. This is not serious guys! Even for start-up this is not acceptable, what to say about the partner of Yale.

If you need an infrastructure help and future support, contact me please. We, from eFellows will be glad to help.

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Exactly

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My Zipatile is hanging every day now, probably due to the constantly on/offline cycle. Only a hard shutdown helped, yesterday it crashed, had to drain the battery before I could turn it on again.


Luckily I’m only using it for my blinds and heating, and luckily it isn’t as cold as 50 days ago, when this also happened, but then with a firmware upgrade.

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Same here Zipatile1 on v3 alternate offline/online.

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I have the same problem, my zipatile 1 is offline and it doesn't work from the app or with alexa.

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Aldo mi zipatile from april 23. This problem become monthly incredibile…..

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My two Zipatile1 on V3 come alive, for now !!

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Her also everything back

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I have two old zipaboxes that just went down hour ago?

Anyone has same experience

Thanx,

D

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same here!

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Problem bleibt bei Zipatile 2 mit neuer Bios Firmware

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