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A click on the roller shutter does not close it or open it as before
Known
Hello,
When I click on the icon of the roiller shutter, it does not close or open it. Before it was working fine.Thank you
No connection
Real-time notifications may not work
no icon to tu up or down
no icon to tu up or down
Its the same on the android appli. Just somfy is working
Its the same on the android appli. Just somfy is working
I've experienced a similar issue yesterday. All my roller shutter weren't working as expected, I was able to set only to 0% or 100%. After a bit of trouble shooting I found that their configuration was changed (magically?) to "shutter without positioning". I don't know how this happen but I had to re-configure each one to "shutter with positioning" and then run a calibration. After that everything started working again as expected.
I've experienced a similar issue yesterday. All my roller shutter weren't working as expected, I was able to set only to 0% or 100%. After a bit of trouble shooting I found that their configuration was changed (magically?) to "shutter without positioning". I don't know how this happen but I had to re-configure each one to "shutter with positioning" and then run a calibration. After that everything started working again as expected.
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