Aeon labs multisensor not showing luminance

Darkwing shared this problem ago

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Hi,

not sure since when this occurred, but one of my multi sensors no longer reports luminance.

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I tried to look ion the device manager to see if luminance is selected, but I can no longer see where to select it. Normally when I went into the configuration I saw below options:

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But when I go there now, I see this:

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All black............ this has nothing to do with my sensor, as the one that does report luminance, also shows this empty configuration page. Where did it go? And why does my sensor no longer report luminance in that report, but it does show in the device itself:

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Thanks

The same problem 0

Replies (3)

Attila Hajdu ●

This might have relation to the server issues Zipato has. You have to open a ticket.

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Adrian Van Der Heijden ●

Darkwing, in the Dark. The irony. Sorry, my bad sense of humor.

Have you updated your firmware, what version are you using? Do rules still trigger according to luminance values you have entered.

Mine on a Zipatile firm .18 are working fine.

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Darkwing ●

I am on 1.1.23, not using it in any rules at the moment. I wanted to, and that is when I discovered it. I wanted to know when it started to get dark, but without this data I don't know which value to set it to.......

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Darkwing ●

And I am not in the dark..... just don't know how luminant it is :D

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Greg Atkins ●

I just ordered this sensor...did you ever find out what the issue was?

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