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blue led

Pocynet shared this problem 9 years ago
In Progress

Hello everybody.

I have a problem with my zipabox: she is offline with a blue led. Now it's impossible to use it. she is break? Please i need help!!

Replies (7)

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You can try to use another Networkcable, than you can try to reset the Zipabox with the button on top.

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Hello Helle E

How can i reset thé zipabox?

Thank you for your answer

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Hi Pocynet,


an the side, near the Network Port you can see the Reset Button. Press it for a few seconds.


Helle

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Hi Helle,


I have change the network câble, and i have push on the reset button, and the light is blue...

The problem is not resolved

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Last think i know is to go to the Rule Creator, press Synchronize and that restart your Zipabox.

If that is not working just open a Ticket.

Support is very quick.


Helle

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Hi!

What is the Link to open a ticket?

Thank you!

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Hello Pocynet,


please login at support.zipato.com and the ticketing system will guide you through the process.


Best regards,


Hrvoje

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