Can not add two schneider Z-Wave device

Christian Nilsson shared this question 9 years ago
Answered

I have a Schneider dimmer switch (MTN5046XX) and a Schneider remote control (MTN5051-0000) that I cant join to my z-wave network. The first time when I uses add new device both the switch and remote was found in the exclusion process but not in the inclusion process. Afterwards i tried once again and now it wont find the units in either the exclusion or the inclusion. What am I doing wrong?


KR

Christian

Replies (3)

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Did you also try the Old UI with this task?

/Marcus

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Hello Christian,


if the issue persists please open a ticket at support.zipato.com so we could establish the cause of this.


Regards,


Hrvoje

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@Marcus Yes i have tried the old ui


@Hrvoje I will do some more testing and if that does not work i will submit a ticket


Thanks

Christian

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