Cannot add Philips Hue Bridge V2

Marcus Svensson shared this question 2 years ago
Need Answer

I've tried several times to add the bridge but it just won't work.


Add device - Philips Hue - Hue Bridge


When i'm asked to put the bridge in inclusion mode and i press the button on the bridge, nothung happens. Help!

Comments (8)

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Hmmm... With previous firmwares I had problems to include Phillips Hue, what firmware are you running on your device? If it's not the latest try updating to the latest official firmware and try again.

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I have the latest firmware. That's the odd thing.

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I laso have the same issue with the latest firmware.

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I have the same problem.

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Me too. All latest firmware

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Me too. Not able to include.

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Open a ticket on Zipato support and include your controller serial.

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Has this issue ever really been fixed? I can add a bridge but none of my lights show up. I've tried everything short of factory reset of my hue bridge (what support suggested). I have too many lights to remove and add them all.