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Cannot connect in wall connector to power supply

evil_drummer shared this problem 8 years ago
Known

Hi,


i was trying to connect the H7 pigtail to my power supply. It won´t connect even if i push it a bit "harder".

Is there any change to get a new one?


The the space in the plugs is to small, so the pins of the power supply wont fit in.


Any other guys who got the sam problem?

Replies (3)

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You should show us with a picture, and you should ask suport not public forum????

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1

I know what you mean. I had the same problem. I ended up using the Eu plug and connected this to it. obviously it was a larger version so the EU pins fit through the hole.af1266f2fabc72af5a959d725fce2271

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H7 connector is a bit tight and stronger force is required to attach it to power adapter pins. Please check the video: https://youtu.be/vOZEZ7B8xWY

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Thank for your video. I did it the same way and it worked :) thanks a lot

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