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cant login with zipato application

mehrpaad shared this problem 7 years ago
Known

error>>>login fail

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we can connect with browser but cant use app!!

any idea?

Replies (8)

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which platform, android or ios? I had this issue yesterday, about 13 hours ago. After 15 minutes I could log in again. Funny thing was, the domomea app worked, just not the zipato app.

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the platform in android ,,..zipato app does not login !!

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Dear Mehrpaad,


please open a Ticket at support.zipato.com and provide us with the serial number of your Zipato controller so we could examine your case. Thank you in advance.


Best regards,

Pero Zovkic

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I'm having the same behavior on my Android app. I even clean the app "cache", uninstall it, now reinstall it... but still nothing works. The logon on the web site works well... but not in the app.

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Did you try domomea app?

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No that one.

Since there are an userid and a password... I always keep with the "official" apps. Never trust third party applications.

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domomea use the same servers, same system. It is actually the old zipato android app but with different picture. Same as myhauppage. Check the server url in the settings.

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I have the same problem, also imperihome does not connect anymore.

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i think Fibaro does not have this issues cause its local !

if theres a server to give cloud services.... zipato needs to look after it constantly

zipato team must solve this issues as fast as he can

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One interesting thing:

- I was able to logon locally! I mean, at home on my local network and doing a "local connect", it worked.

But when going outside to the cloud server... the same thing, "login fail".

One question: On the app settings, what is the server url?

-Mine says: "https://my.zipato.com/zipato-web/" <-- Is that correct?

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yes

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Problem solved!


Since yesterday evening I'm able to logon remote.

I've not done anything myself... so I guess Zipato fixed the "glich" :-) Thanx!

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Same here, yesterday it was working again. Also imperihome. I wasted some hours on this.

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problem solved.

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