Cleverio Temperature Sensor

Manuel shared this problem ago

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Hi,

I just bought a Cleverio Temperature Sensor, Item: 51112, Z-Wave Plus, and when I try to connect it the Box find it but after some time I get that message:

MANUFACTURER_SPECIFIC_REPORT not received.

Does it mean the it is not compatible and I can get it back to the shop?

Thanks.

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Replies (2)

Manuel ●

Hi again,

I fixed it after many tries, it showed up that it is a Heiman HS1HT-Z sensor that Cleverio is selling in Sweden under their name.

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Ulf Walther ●

What do you men you fixed it? I have the same issue (bought it from Kjell). How did you manage?

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Manuel ●

I got it connected to my box when I understood the problem.

If you got the same problem as I got at the end with a message like MANUFACTURER_SPECIFIC_REPORT not received, the solution is to wake up the device when you see the message from Zipato that it is finishing the installation, to do so, press 3 times on the button...

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Manuel ●

When I say press 3 times the button, it is 3 times in 1,5 seconds so the device wake up and the green light flashes...

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Ulf Walther ●

Yes, it does work, after the 'device found, -including' phase, there is a configuring phase. It will fail after 5 seconds, so you gotta be quick to press the 'button' three times quickly. But then, it works!

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