Communication problem with a distance more than 1 meter.

Andrey shared this problem 10 years ago
Solved

Hi all!

I can not understand. I connect FGD-211with my just bought zipabox, in a short distance (1 meter), it is working.

As soon as I put it in another room (about 10 feet), it stops working (other controllers (HC2, Vera) work on this distance fine).

I try to connect FGD-211modul on direct line 5 meter. It does't work too. I try to connect FGD-211modul nearby (1 metr) It does't work too!!!

Replies (4)

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Did you try with another device, or you just have this one?

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I try with FGD 211 and 221

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Sebastian Popovic wrote:

Did you try with another device, or you just have this one?
Can you help me? How I can use my z-box if all my device is offline? There are 1 off them close (0,1meter) anather 5 metrs?
May be I do something wrong? If you need I can do access on my accaunt ore lets use teamwiever...

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It seems like you have an antenna problem. Within a last Zipabox series there are some units with the antenna problem caused by defective Z-wave module. To be sure that this is the problem, please check you antenna (screw it again), and if possible try connecting some other device (besides Fibaro).

If the problem persist, I am afraid that you should replace your box with the another one:-(

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