control center never loads

Marcus Khoo shared this problem 10 years ago
Solved

I have just purchased a zipabox which seems to boot correctly and dispay a green LED.

I logged into my.zipato.com and set up some preliminary details.

I updated the firmware to the latest version

When I try to log back in now the Control Center never responds. It sits there permanenty asking me to "please wait"

I tried creating a ticket to support@zipato.com but I just got a reply saying that I am not registered.


I have tried resetting the box byut it sits there with a green LED and I cannot get the control center working


Please help

/Marcus

Replies (4)

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I tried the android phone app too. The "Local" option never finds the zipabox. The "Remote" option shows a menu but when I choose "Settings" the app hangs

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UPDATE: The android app does not actually hang. It flashes the display and eventually returns the message "Error while getting Zipabox information"

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Hi Marcus,


If you contact support please use the e-mailadres from your login. Or go to support.zipato.com.

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All sorted after raising a ticket with support.

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