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Exclusion failed
Solved
Hello,
I have a problem with the Zipabox, not to include a Zwave module. After adding module, choice Zwave it says "exclusion failed" before they can put the module in exclusion mode. If I force to arrive fashion inclusion, it is noted "configuration failed".
- I have already included similar modules without problems
- Firmware updated without change
- Restart of the Box ineffective
Thank you for your help.
Philippe
The same problem 
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I got already 2 tickets opened. explaining the same issue for my fibaro motion sensors.
after some reboots exclusion worked. but got stuck at inclusion.
or strange messages like attachment
I got already 2 tickets opened. explaining the same issue for my fibaro motion sensors.
after some reboots exclusion worked. but got stuck at inclusion.
or strange messages like attachment
I'm also struggling with the same issue.
mine is not even starting the exclusion counter 9 out of 10 times.
sometime i can r emove my device. most of the time not.
rebooted zipabox already. didn't help. running 1.0.17 FW
I'm also struggling with the same issue.
mine is not even starting the exclusion counter 9 out of 10 times.
sometime i can r emove my device. most of the time not.
rebooted zipabox already. didn't help. running 1.0.17 FW
Hello everyone,
Please open support ticket for this issue
Hello everyone,
Please open support ticket for this issue
Dear All,
Our team has made changes in device descriptor and resolve this issue. To implement new descriptor please readd your Fibaro Motion sensor.
Feel free to test it out for yourselves and leave us some feedback here.
Best regards,
Pero Zovkic
Dear All,
Our team has made changes in device descriptor and resolve this issue. To implement new descriptor please readd your Fibaro Motion sensor.
Feel free to test it out for yourselves and leave us some feedback here.
Best regards,
Pero Zovkic
all working here. also no problems with adding the devices.
all working here. also no problems with adding the devices.
well done Pero and Zipato, quick acting. Thanks
well done Pero and Zipato, quick acting. Thanks
Hello, i have the same problem wirh a new zipatile version 1.2.24j
What do i need to do excaclty please ?
Hello, i have the same problem wirh a new zipatile version 1.2.24j
What do i need to do excaclty please ?
Dimitri,
Try rebooting your zipatile, then sync and try again. If your problem persists open a ticket on zipato support.
Dimitri,
Try rebooting your zipatile, then sync and try again. If your problem persists open a ticket on zipato support.
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