Global Reliability of Zibabox
Hi,
I'm using a Zipabox since 2013. 39 modules (shutter in-wall modules, wall-plugs, heater in-wall modules, smoke detectors, doors detectors, motion or temp sensors, etc) and 50 rules.
brands : Fibaro mostly, Qubino, Everspring, zipato and coolcam.
I had chosen this box because it was the only one who had a "without script puzzle system" more user friendly and with a strong marketing announcement "Do it yourself" meaning no need of a professional.
After many issues and despite some temporary solutions, and the support team should remember me (also Sebastian Popovic), my main issue is not solved (it disappear after a reboot but after some hours it reappear). I mean "latency", random latency.
Maybe my first generation of Zibabox is the cause but nobody confirm me that. I consider that is general with all Zipabox.
Latency make the system unreliable and uncomfortable for a daily use.
- This morning : command to turn on lights... executed 30 minutes later.
- in stairs, motion detector detect me but no light (yes if you wait 5 min or more)
- command to close shutter executed after 15min and sometimes never.
I can't do a ZWNTUT every days, that make no sense.
At my last support request I received this answer "This is a DIY installation with various brands, For further checks you will need to request a professional hour or checkup." No, that was not the deal. I didn't signed to pay professional services but to be able to do things by myself. But that need explanations.
I considered using the Zipabox as an alarm but I can't trust in a system with so much latency (e.g. you arm the alarm but it is really armed 30min later... :( ). Subject closed for the moment.
I'm using Google home to send commands to Zipabox through Google Assistant/IFTTT.
There are many vendors supported by google assistant and it appears that new connected house are using WiFi versus Z-Wave. The question is why to continue to use z-wave network when many connected devices can do the job, more and more (like Shutterbox)?
I begun to buy some WiFi connected wall-plugs and bulbs and it works very well. My WiFi is a solid Uniquiti Network.
I will be very happy if support or the whole community help me and confirm that Zipabox is really a relevant and reliable solution for my home automation. Because my opinion at this time is "it works but not correctly. 10 devices or module is OK, but not for 40 modules (and I don't have automated all I want).
I would love to have your comments.
Do you have also this latency issue? Do you know why and how to avoid that effect?
Regards,William
The same question
Hi William
I have currently 45 Z-Wave devices and about 60 virtual devices running. 90+ rules which also send commands via web or inhouse to other devices.
I only realised that there are delays on commands at the time I sync rules or do a backup. Obviously the box is "preparing" things in background. Otherwise my zipabox works constant more or less +/- 1 second at the same speed.
Maybe check with Support if they can read protocoll of box if you can tell them the exact time when your problems did happen.
Hope this helps.
Kind regards
Beat
Hi William
I have currently 45 Z-Wave devices and about 60 virtual devices running. 90+ rules which also send commands via web or inhouse to other devices.
I only realised that there are delays on commands at the time I sync rules or do a backup. Obviously the box is "preparing" things in background. Otherwise my zipabox works constant more or less +/- 1 second at the same speed.
Maybe check with Support if they can read protocoll of box if you can tell them the exact time when your problems did happen.
Hope this helps.
Kind regards
Beat
Ive have similar issues, not so long delay as 30min but i often notice delays.
One big issue for me is plugs with power meetering sending updates way to often. Ive changed in the diffrent devices parameters but some of them loose the setting if there is a power outage. So every other month i need to set the parameters again.
Check events in dashboard if you have any device that spams the z-wave network.
After i changed this, i still notice delay with turning on/off lights, but its better.
Ive have similar issues, not so long delay as 30min but i often notice delays.
One big issue for me is plugs with power meetering sending updates way to often. Ive changed in the diffrent devices parameters but some of them loose the setting if there is a power outage. So every other month i need to set the parameters again.
Check events in dashboard if you have any device that spams the z-wave network.
After i changed this, i still notice delay with turning on/off lights, but its better.
I'm facing same delays (10-45 sg) very often, with all nodes on-line, when I reboot everything works fine for a few hours, I submited a few tickets and it was said that these problems should be related to my installation,.. I doubt it as nodes are OK, it is not related to any specific node/device and rebooting solves the problem. But it's a a Zipatile.
Any one with similar latency problems ??
Best Regards
Gerardo
I'm facing same delays (10-45 sg) very often, with all nodes on-line, when I reboot everything works fine for a few hours, I submited a few tickets and it was said that these problems should be related to my installation,.. I doubt it as nodes are OK, it is not related to any specific node/device and rebooting solves the problem. But it's a a Zipatile.
Any one with similar latency problems ??
Best Regards
Gerardo
I cannot comment on the relevance or reliability of Zipato itself; I am one of the very frustrated customers with their lack of responsiveness in their customer service.
That being said, I am passionate about the differences between WiFi and Z-Wave. My main job is in cybersecurity and from a security perspective, there is no contest between WiFi and Z-Wave. With a Z-Wave setup, your sensors are essentially in an isolated environment with controlled device registration. Especially with S2, your devices are communicating using encryption with only known devices. The hub (in this case Zipato) is the main spot where you have to be concerned about hacking. If you trust the security of Zipato hub/api/website, you can be comfortable about the security of your whole system. On the other hand, each WiFi device has to maintain its own security and is vulnerable to attack. Most of these devices are inexpensive and poorly coded from a security perspective.
I cannot comment on the relevance or reliability of Zipato itself; I am one of the very frustrated customers with their lack of responsiveness in their customer service.
That being said, I am passionate about the differences between WiFi and Z-Wave. My main job is in cybersecurity and from a security perspective, there is no contest between WiFi and Z-Wave. With a Z-Wave setup, your sensors are essentially in an isolated environment with controlled device registration. Especially with S2, your devices are communicating using encryption with only known devices. The hub (in this case Zipato) is the main spot where you have to be concerned about hacking. If you trust the security of Zipato hub/api/website, you can be comfortable about the security of your whole system. On the other hand, each WiFi device has to maintain its own security and is vulnerable to attack. Most of these devices are inexpensive and poorly coded from a security perspective.
Hi,
I'm using a 50+ - devices installation (Zigbee and CoCo (433 MHz) and virtual (Http)-devices. For more than 5 years. The longest "latency" i have seen in the past 5 years was +/- 1 second. So no latency at all. What I supspect in your Z-wave installation is that your Z-wave mesh network is completely "messed" up. So try to find out your network topology (which device is connected to which device. There are some tools that can do the job (just google for them on the internet)
Best Regards,
John
Hi,
I'm using a 50+ - devices installation (Zigbee and CoCo (433 MHz) and virtual (Http)-devices. For more than 5 years. The longest "latency" i have seen in the past 5 years was +/- 1 second. So no latency at all. What I supspect in your Z-wave installation is that your Z-wave mesh network is completely "messed" up. So try to find out your network topology (which device is connected to which device. There are some tools that can do the job (just google for them on the internet)
Best Regards,
John
The zipamicro have additional a integrated akku and a possibility to usb a 3G Stick.
The zipamicro have additional a integrated akku and a possibility to usb a 3G Stick.
Zipabox 2 will be available in 2 weeks
Zipabox 2 will be available in 2 weeks
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