Horstmann HRT4-ZW wall thermostat issue since a few days

Christophe shared this problem 9 years ago
Known

Hello,


I have an issue with my Horstmann HRT4-ZW wall thermostat since a few days (it worked fine since 3 months before...)

The value "Setpoint_heating" is always 20.20°C even if the setting of my climate is 20.30°C (see snapshot)


Am I the only one who has this issue ?

Replies (5)

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Hello Zipato team,


I've checked what the zipabox sends to the HRT4-ZW, using the API :

The value sent by the Zipabox is : 20.2999992370605, instead of 20.3


Could you please check ?


Thank you in advance

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Again, since a few days.

If I set 20.3 the "Setpoint_heating" value is always 20°C

If I set 19.8 the "Setpoint_heating" value is always 19°C


Am I alone to have this issue ?

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Dear Christophe,

Our team are working on resolving this issue.

We will let you know when it's done.

Best regards,

Pero

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Thank you for your message, because I was thinking that my HRT4 was dead

I hope you will find soon a solution

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Hello Pero,

Do you have any feedback, because the issue is stiil existing


Thank you

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