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How to unhide a virtual alarm?
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I have a complex alarm system which is based on two virtual alarms. I hidden one, for practicity purposes from the device manager but now I cannot make it visible anymore. Do any of you know how to solve this?
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Dear Alberto,
Did you hide or delete this certain Security partition?
Please, open a ticket on our support site: support.zipato.com so we could examine this directly on your box.
We didn't got any other complaints about this so it could be possible that this is an isolated case in your system.
Best regards,
Pero Zovkic
Dear Alberto,
Did you hide or delete this certain Security partition?
Please, open a ticket on our support site: support.zipato.com so we could examine this directly on your box.
We didn't got any other complaints about this so it could be possible that this is an isolated case in your system.
Best regards,
Pero Zovkic
Pero,
Thanks for your response. I intentionally hide one of my two security partitions since it's a copy of my main partition, just with different seetings that I have for functionallity. I didn't want to see it on the browser of the app since it mimics automatically the state of the main partition, I forgot to add one sensor (Zone) but now I cannot unhide it from device manager. Will open the ticket for it, thanks.
Pero,
Thanks for your response. I intentionally hide one of my two security partitions since it's a copy of my main partition, just with different seetings that I have for functionallity. I didn't want to see it on the browser of the app since it mimics automatically the state of the main partition, I forgot to add one sensor (Zone) but now I cannot unhide it from device manager. Will open the ticket for it, thanks.
Support ticket was opened, the issue will be handled there.
Support ticket was opened, the issue will be handled there.
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