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I'm facing problem to add an aneon multisensor in zipabox

Silvano shared this problem 10 years ago
Known

In the wizard to add new device there there is no item aneon multisensor, trying to put just z-wave it recognize it but is working only battery status and motion sensor. No signal kept tor temperature luminosity and humidity :-(

Replies (9)

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go to device manager, click on the device and than click "RE APPLY DEVICE DESCRIPTORS"

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Hi I did it but does not help

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do you see "supported by zipato" in the device settings, it the device manager?

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Yes it is there in green color

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Can you send me your username/pass to hello@zipato.com?

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Did it

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Please let me know when I can change password

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Sebastian any news on this topic I need to change password and close the access to my account.

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Problem Solved :-) thank to the great sipport from Zipato. Fast and with clear and detailed explanation on the issue.

Customer suddisfaction start from here

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