Impossible to access my.zipato.com
Solved
Dear Zipato support,
Since 1 hour ago I'm unable to access the Dashboard.
I don't think this is a login/password issue but a server-side issue.
Can you investigate?
Best Regards
The same problem 
No connection
Real-time notifications may not work
I have the same experience. Tested with the VPN-connection from the office; same thing. Then used 2 different website-monitoring websites with servers around the globe: not working. So it's definitely a server-side issue. Hope they will solve it soon.
I have the same experience. Tested with the VPN-connection from the office; same thing. Then used 2 different website-monitoring websites with servers around the globe: not working. So it's definitely a server-side issue. Hope they will solve it soon.
I was in the same situation.
But seems to be OK now.
Definitely it would be a great feature to have a server status available at ZIPATO homepage...
I was in the same situation.
But seems to be OK now.
Definitely it would be a great feature to have a server status available at ZIPATO homepage...
Seems to be solved.
Can we have an explanation ?
Seems to be solved.
Can we have an explanation ?
here http://community.zipato.com/responses/zipabox-blink-green-and-myzipatocom-anavailable
here http://community.zipato.com/responses/zipabox-blink-green-and-myzipatocom-anavailable
There was some cash issue on the server which affected some customers. It is solved after restarting the server (automatic restart was off, as for some tests). Sorry for inconvenience.
There was some cash issue on the server which affected some customers. It is solved after restarting the server (automatic restart was off, as for some tests). Sorry for inconvenience.
Thanks a lot for the update.
I think I wouldn't even notice the issue if I wasn't logged in at that time.
BTW, I experience strange things since : modifications on rules are not taken in account. Even after resets, now I deleted every rules and recreated some, nothing.
A TCPDUMP on the sync flow reveled an interesting compilation exception, even if Puzzle tells "Rules synchronized successfully." :
{"jsonrpc":"2.0","id":"6729093780637667306","error":{"code":0,"message":"Java.compiler.failed","data":{"exceptionTypeName":"hr.chus.plus.zipato.model.exception.ZipatoException","message":"Java.compiler.failed"}}}
Should I open a new case by email or directly on the community ?
Regards,
Jean
Thanks a lot for the update.
I think I wouldn't even notice the issue if I wasn't logged in at that time.
BTW, I experience strange things since : modifications on rules are not taken in account. Even after resets, now I deleted every rules and recreated some, nothing.
A TCPDUMP on the sync flow reveled an interesting compilation exception, even if Puzzle tells "Rules synchronized successfully." :
{"jsonrpc":"2.0","id":"6729093780637667306","error":{"code":0,"message":"Java.compiler.failed","data":{"exceptionTypeName":"hr.chus.plus.zipato.model.exception.ZipatoException","message":"Java.compiler.failed"}}}
Should I open a new case by email or directly on the community ?
Regards,
Jean
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