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In Control Center the device list on the right is empty when using Firefox, works fine with IE

Guest shared this problem 8 years ago
Not a Problem

For some reason the devices are not being listed on the right side when using Firefox. Works fine on IE. See attached pic, at the top is a recent image of firefox and below the same in IE.


Weirdly, everything else seem to work OK, though can't be sure since I just started setting this up.

Replies (6)

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I would recommend you to use Chrome, I have found it works better than IE. Never tried Firefox.

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I assume Zipato's goal is to get their web-based tool to work well on all browsers, hence the ticket.

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All right, the devices now appeared after I created a few rules on IE. So it seems like if I have no rules created, firefox does not list the devices. Maybe?

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I had no issues under firefox ever since the beginning.

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it seems depending on what browser you use, you can get different things done. When I use chrome, I can't put in the rtsp url in the camera setting, as those fields are greyed out.


Though when I swap to IE, I can fill in those fields........

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Uhh.. that's not great. Would be nice to hear Zipato's take on this. Are all browsers officially supported? If yes, then there should be parity on functionality.

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