Message: "Allowed registration time elapsed".

Hi Kim,

Allowed registration time starts ticking away after Zipabox establishes connection with the cloud server after power up/reset.

So just reset your Zipabox, wait for the light to turn steady green, and the login into the cloud application and enter the serial number.

Hello,

The same message keeps popping up when I try to save the serial number. I did the reset steps like you suggested but nothing has changed. What should I do now ?

PS: How long does the registration time lasts once the zipabox is connected to the cloud server ?

Thank you for your help.

Did you guys found a solution to this? Got the same message.

Thanks for your reply.

I waited 5 minutes, still got it.

When I reset or unplug and plug the box, the green light appears immediately. I just have to press reset for 1 second to reset, is that right?

Another question: my zipabox is plugged on a switch which is behind my ADSL rooter, maybe should I open some port to allow communication back to the box from the cloud?

Can you please send serial number of your box to support@zipato.com? We will check out, what is happening.

If I only get a yellow light when I plug the box, does that means I have to return my box for exchange to my local dealer (hardware malfunction) or is there a possible workaround apart reset button that doesn't worked either ?

1. hold button 2,

2. restart box (you can unplug/plug the power cord),

3. wait for 3 sec. and release button 2

I received my new box yesterday and it worked just fine: plug and play :) So I guess it was some kind of hardware problem. But anyway it got replaced easily.

BTW very nice product guys! The possibilities are amazing and fun to setup. Keep up the great stuff.

I am unable to register the Zipato box serial number. When I click on the link in the registration confirmation email, and entering the serial number from the Zipato box, I get the message: "Allowed registration time elapsed" ...

For my personal case, it was a hardware malfunction (ie. Ethernet port was not working). I had to return my Zipabox and get a new one that works now.

HI

i have the same problem, and my dealer need time to refile here stock!!!

wen i plug the power cable button 1 led flash one time green and the yellow LED stay...yellow.

i have good network, i can put my login normaly but the famous message appear "Allowed registration time elapsed" !!!

please help me

@BACHIRI REDOUANE please send us your zipabox serial number on support@zipato.com

hi

i sent the serial number to Mr Popovic and my dealer want to exchange the Box. i hope the second one is a good one. thanks

hi

today i received a new zipabox and exactly SAME PROBLEM !!!!

it's absolutly not normal

Same problem here. I get the green light but the "Allowed registration time elapsed" error keeps coming. Been trying for a few days now, no response from zipato on my email is sent a few days ago.

My e-mail account do some really heavy spam checking, so I receive e-mail from dubious addresses about 12 minutes or more after they're sent. Happened this time as well. First time the startup went well. But after I had to restart it, the Zipabox displays a green and PINK led, no flashing - so nothing seems to be really happening... The restart button on the back does not make any difference either.

Hello

The same problem

I did restarted several times , the green light comes after 20 sec but the massage is still "allowed ...elapsed"

I send you my servial numberby eMail

please help

My clients are waiting.

Hi,

I have the same problem.

I did restarted several times , the green light comes after one minute but the message is still "allowed ...elapsed".

I reset the box, same problem.

Can anyone help me ?

What a start. Why is such a simple step so complicated?

Out of the box, pluged into my router, stable green after 30 seconds and than this massage: "Allowed registration time elapsed".

No reset, unplug, replug helps.

Hello,

I want toregister the Zipato box serial number. When I entering the serial number from the Zipato box, I get the message: "Allowed registration time elapsed" -

I check on this forum and I do all of the solutions gived her but my problem stay.

Can you give me somme help ?

Thanks

Do you have steady green light on your zipabox or blinking?

I have exactly the same problem