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My HKB HOME TK67G won't respond

Joacim Eriksson shared this question 7 years ago
Need Answer

Hi,


Been dealing with this for hours now,


My Wall plug dimmers from HKB Home TZ67G work excellent to add to my Z-wave network. I get them up in control center and everything. I can slide the dimmer levers up and down...but noting happens with actual lamp. And yes its dimmable. It work great when i press the button on the wall plug. I have added and removed four different ones several times.


Please help i have almost no hair left to pull out :-)

Replies (2)

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I have exactly the same issue. I already opened a ticket. But no solution right now; the team is working on that issue.

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I made a ticket as well, but they told me that they support it. But they don´t...i gave up!!

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I dont have an issue with those dimmers, been using two of them for years now.

Excluded and rejoined one of them to test the new firmware (Using Zipabox 1.1.38) and it worked straight away.

Maybe firmware of the device itself is different? Look into that if you have the time to spend.

My TKB dimmer is 1.12 it seems?


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