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Name of selected devices disapear in rules

Gilles shared this problem 9 years ago
In Progress

After creating a rule or on editing in somes cases, the selected devices is remplaced by some ?


This seems to causes rules issues

Replies (2)

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Hello Gilles,


this usually happens if your Device was Removed, Deleted from your Device manager or Reset.

If your device still appears in your Control Center first you have to Remove it, and if it is missing Reset and Join your Device again. After this you have to replace the old Icon marked with a "?" with a new Icon.


Best regards,


Hrvoje

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Hrvoje wrote:

this usually happens if your Device was Removed, Deleted from your Device manager or Reset.

Thanks for the answer... but that's not the case, the devices are still presents, and more of that, if i delete the icon " ? ", i put a new device, save and synchronise, after a short time, if u go back on the rule creator and select a the rule, then the "?" appear

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