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No devices or scenes control anymore from the website (devices control ok from the mobile app)
Known
Hi,
I experience problems with the box fo a few days (is it linked with the 0.9.999.1 update?). Tu sum up:
- No devices control anymore from the Lights & Power panel on the web site
- No scene control anymore from the Scene panel on the web site
- No scene control anymore from the Scene screen on the mobile app (android)
- Rules are not working anymore...
The strange part is that the devices control from the mobile app is ok (android)...
Can you help me?
Rgds
Frédéric
The same problem 
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Did you try a reboot?
>> If yes, then contact support about this: support@zipato.com or support.zipato.com
Did you try a reboot?
>> If yes, then contact support about this: support@zipato.com or support.zipato.com
Hi
I had the same problem...probably that it is caused by one of your rule.
Try to disable them all and then enable them one by one to find out which one is causing this bug.
Do you have one rule which takes a snapshot from an ip cam?
Hi
I had the same problem...probably that it is caused by one of your rule.
Try to disable them all and then enable them one by one to find out which one is causing this bug.
Do you have one rule which takes a snapshot from an ip cam?
Hi,
Yes I have a rule which takes a snapshot from an ip cam...
Yes I have rebooted the zipabox many times.
My zipabox rebooted itself yesterday evenning just after I hav posted the question and magically the scenes and devices control are working fine now... But I don't know what caused that behavior... I wonder if I can trust such a "magic" system... Does anybody have an explanation?
Hi,
Yes I have a rule which takes a snapshot from an ip cam...
Yes I have rebooted the zipabox many times.
My zipabox rebooted itself yesterday evenning just after I hav posted the question and magically the scenes and devices control are working fine now... But I don't know what caused that behavior... I wonder if I can trust such a "magic" system... Does anybody have an explanation?
Sounds like there was a remote fix on your box...probably zipato team fixed your problem after reading your post...
Sounds like there was a remote fix on your box...probably zipato team fixed your problem after reading your post...
Ok, thank you thomasfr, it should have been be better if Zipato team told us when they patch (even remotely) our box... but al in all I close that case because everything is working fine now
Ok, thank you thomasfr, it should have been be better if Zipato team told us when they patch (even remotely) our box... but al in all I close that case because everything is working fine now
Well it is just a supposition, but it kinda sounds like a remote fix
Maybe they can confirm
Well it is just a supposition, but it kinda sounds like a remote fix
Maybe they can confirm
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