No more device on my Zipabox this morning !!!!!

Philippe HAIK shared this problem 10 years ago
Solved

Hi,

This morning when I got back to my work on my home automation system and reporting server, I had a funny surprise !

There are 0 devices on my zipabox control panel !!!!!

I lost my 70 devices during the night !

What happened !

Could you help me as everything is controlled by my Zipabox !!!!!!

My serial is :

0100BB020D01A541

Thanks in advance,

Philippe.

Replies (4)

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Just login again and all is back.

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1

Thanks for your answer, but I already tried and nothing is back !

The funny thing is that it only disappeared on my web dashboard, on the iphone or Android Apps everything is there except the alarm which is still not working.

HELP !

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open a ticket with the support!

login in your zipabox web area and create a support ticket (best) or wirte to support@zipato.com

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Issue has been resolved and very efficiently.

Thanks to the tech team.

Philippe.

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