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no reconnect automatly to the internet after box lose synchronisation ?

mcfly shared this problem 11 years ago
Known

hello,

when my internet box loses synchronization, once the synchronization has returned, my zipabox continues to flash and does not reconnect to the internet, I have to unplug the power supply and reconnect it to find internet access

thank you to you

Replies (6)

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Do you have update your zipabox to last firmware ?


Got the same issue in previous version but solved since 1 ou 2 firmware version . . .


I make lot of test with Zipato's support team to help us . . . and there is no more problem for me . . .

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The same PB with 0.9.987 since two days

Thank's

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hello,

accuracy, reconnecting to internet does not happen automatically when my internet is disconnected box a little long, more than 40/50 mins, if it is against 10/20 mn zipabox is well automatically reconnects to the Internet

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In all occurrences of this issue that we had recently, this was caused by the router/modem, replacing it with another model fixed the problem.


Mcfly, contact us at support@zipato.com and we'll try to get to the bottom of this problem.

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what's the incompatibility type?

something about dns, dhcp, NAT, firewall... what?

I think router or zipabox logs can help to discover the incompatibilty.

if a zipabox is unable to reconnect but other devices can.. I think the bug stay on zipabox, and replacing router is not the right way.

just my 2 cent.

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i can replace it, it s a freebox french and other hardware reconnect good

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