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No succesful with the zigbee expansion

Pascal Darre shared this problem 6 years ago
Known

Hi,


I have connected the zigbee expansion on slot 2 (ok, first I connected on slot 1). I have updated the firmware of the box and synchronized. Then I try to add a zigbee module and I only get "network not available" (well I translated from french ;). Nothing more to help or understand what is the issue... I can't even check on the zipato web interface that the zigbee expansion is well detected.

Any help welcome

thanks

Replies (1)

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1

Please open ticket on support.zipato.com, and we will take care of your problem.

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