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NodOn soft remote ; impossible to include it ...

Christophe shared this problem 8 years ago
In Progress

Hello,

I'm not able to include my new device (NodOn soft remote zwave +) with the zipabox.

During the inclusion step I have the following message "MANUFACTURER_SPECIFIC_REPORT" not received


Do you have any advice ?


Thank you

Replies (10)

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It is always a good idea in these circumstances to reboot the zipabox

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I've rebooted the box without success

I've opened a ticket on support

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Look here:

http://www.domotica-blog.nl/post/review-nodon


Make sure you are using the Gateway mode

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I've followed your advices, but still not possible to include


I've now to expect an answer from the support

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Make sure that the you put the remote near the box.

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Yes, the remote is close to the box, but it doesn't work ...

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Is the led lighting up?

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Yes

I've just tried to include another device (AN158), it doesn't work too

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Hello Cristophe,


please upgrade your Box to the new beta firmware and try the inclusion again.

To upgrade to beta go to Controller settings -> Firmware select beta firmware -> LOAD and type YES.


Regards

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What is the new firmware number?

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Hello Hrvoje,

I've just updated the zipabox.

The version is now 999.8m

But I can not include the remote...

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