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Philio PSM02 sensor always showing Motion

Gerardo A. shared this problem 9 years ago
Known

I recently adquired this Philio PSM02 sensor as I could not find any available 4x1 by Zipato. Discontinued?

Sensor is recognized by Zipabox as Zipato 4x1 multisensor. I get readings from temperature, light, door status BUT movement remain always as "Motion".

Device led shows properly when there is motion around BUT in Zipabox I get not this information.


I tried to exclude it and include it again, reset it, applying device descriptions but not results so far.


Any idea?


Thanks in advance !

Gerardo

Replies (7)

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Hello,

Do you have find the solution ?


regards

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Raise a ticket with support.zipato.com

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any solution?

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Try to perform a network heal.

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Exclude and include again, restart the system and network heal, it work for me now.

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How to perform a network heal ?

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