Physically Relocate Devices from ZipaBox to ZipaTile

Bernd shared this question ago

Need Answer

Hello all together,

I am facing the situation that due to the number of devices (about 80) and rules (about 35) my cluster consisting of an old ZipaBox and a ZipaTile is getting pretty slow. All of my devices are physically connected to the ZipaBox. The reason for this is that I started with a stand-alone Box and had a mesh-net in place before the ZipaTile joined the system and I put them together in a cluster.

So I see the necessity to redesign the system to use the higher performance of the ZipaTile and to connect all of my devices to the ZipaTile. Doing this I will eliminate a few remaining 433 MHz devices which afterwards makes the ZipaBox obsolete and I can get rid of the cluster and operate my system with a stand-alone ZipaTile.

It is clear that I have to do a complete rework of the rules. But is there any possibility to get the devices transferred from the ZipaBox to the ZipaTile without exclusion and inclusion? I am really not keen on exclude and re-include all individually especially as many of the devices will have contact to the ZipaTile through the mesh and not directly which makes inclusion really costly as I have to remove them from their working place, do the inclusion and then re-install them.

Thanks

Bernd

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Replies (1)

Andreas Tottmar ●

I have the same problem. I bought an extra ZipaTile and a PRO license so I can send in my first ZipaTile for repair (flickering screen). Have you been able to move/relocate your devices to the other ZipaTile?

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Adrian Van Der Heijden ●

contact support. From what I understand you can only backup and restore like for like. So a zipatile to zipatile, zipabox to zipabox. I dont know how well this is working as long ago it wasn't very good, but with the new api it should be working well. I know they were looking at being able to backup and restore from any controller to any new controller. So if you wanted to upgrade your Zipato controller from an older one to a new more powerful one, your reward from Zipato for purchasing another controller is to pay for 2 backup licences to do this. 1 for each controller. So basically you can add 58USD to your purchase. Oh, and if you still wanted to use your old controller with your new one, you are "rewarded" even more by requiring a Pro licence to cluster them together, thats another 199USD . "Thank you for your continuing support, please pay us even more".

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Andreas Tottmar ●

Andreas Tottmar ● 4 weeks agoTo use a cluster, don't you need the PRO bundle on all ZipaTiles that are included in the cluster?

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Mario Zgorelec ● 4 weeks agoNo,

you can buy 1 PRO bundle (which has multiple services) and put up 10 controllers in that cluster.

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Andreas Tottmar ● 4 weeks agoMaybe this article is old: https://community.zipato.com/knowledge-base/article/how-to-create-a-cluster

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Mario Zgorelec ● 3 weeks agoYes its an old one and it will be updated.

Your system is in the cluster and it is ok.

All you need to do is re-login on all zipatiles, and you will see the cluster on top on each zipatile.

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