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Problem configure security zone

Borgs shared this question 9 years ago
Need Answer

I have trouble with some basic security configuration.


I have a Security Partition named "House"


I have in my system two Fibario Door/Window detectors. They re added to my Zipato system, I can see that they are working by looking in the logg after open and close event of the door.


So I add one of them as a Zone in my Alarm Partition. Looks like a rather straight forward configuration, but after I am done and have syncronized the setting I see that the new Zone is in "Not Ready" status. So the Alarm cant be activated in "Home" or "Away" status.


What am I doing wrong???

Replies (2)

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Hello Borgs,


Try to change status on the sensor after you create a new zone, synchronize and refresh browser tab afterwards.

If that fails try to BYPASS zone, activate alarm, deactivate alarm, remove BYPASS, activate alarm and deactivate alarm again.

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Are you sure that the log events exactly match the real world events?


I have had issues where the fibaro door/window sensor was out of range in z-wave terms and it would then only intermittently send the necessary signals.

Check that the door/window sensor works correctly form the Zipato android or PC UI.

When you open the window/door the relevant status screen should very quickly change on the UI. If it is anything like my issue, then you may need powered z-wave devices between the door and the Zipabox

/Marcus

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