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Problem new FGK 101 (v3.2) !!

LAURENT Vincent shared this idea 8 years ago
Under Consideration

My unit was purchased there 2 weeks and I noticed a problem inversion state of my door contact ... I returned to my sav supplier, and we established that it came from mismanagement of this version of the next zipato ...

I recovered my module since, and I tried to update the beta version of the zipabox without effect. So I returned to the official version (1.0.17) ... I reset the module, the zipabox .... I tried everything BUT!


Now I have no temperature change (with the sensor attached) or the sensor status change door. In fact if! I can change it if I wake up my module (3 pushs) ... the temperature is not one iota as long moves.


for help: can you reassure me that an update will soon be the case?


PS: I have a FGK module 101 for 3 years, it works great! I even fun to exclude and include it again and it still works as well ...

Replies (2)

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Dear Laurent,


please open a Ticket at support.zipato.com and provide us with the serial number of your Zipabox so we could examine your case. Thank you in advance.


Best regards,

Pero Zovkic

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Hello

It looks the same pb I have with my Fibaro FGK-101 v3.2. See my topics

https://community.zipato.com/topic/unfrequent-temperature-loaded-from-fibaro-fgk-101

Unfortunately still unresolved.

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