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Problem when administrating member security privilege

Fredrik B shared this problem 8 years ago
In Progress

I'm having problem giving an additional member in my system security rights. I have turned to the application note on the following link, https://community.zipato.com/knowledge-base/article/administrate-member-security-privilege_1 .


The problem occurs when I'm about to save the new user security rights (section 3, bullet point 5 in the application note).


When clicking save I only get a fail message saying "emailReports: no contact with id xxxxx".

Any solution to this would be appreciated.


Regards,

Fredrik

Replies (1)

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1

Dear Fredrik,


please open a Ticket at support.zipato.com and provide us with the serial number of your Zipabox so we could examine your issue. Thank you in advance.


Best regards,

Pero Zovkic

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1

Thanks. A ticket has been submitted.

Best regards,

Fredrik

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