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Problems with aeon multi sensor

Guillaume Kempfer shared this problem 11 years ago
Solved

I cannot see in "live" my aeon labs multisensor values. The temperature is always @ 0°

Replies (16)

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Is it normal that the aeon send an event only every hour ? And since yesterday i can no more see any motion event :/

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The temperature is not displayed after an hour.

Not be able to parameterize our peripherals as desired is not normal.

I am disappointed by your "zipabox."

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There is not much that works

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Pas nécessaire de répondre je renvoie la zipabox au fournisseur pour remboursement.

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Guillaume, you can setup parameters of your aeon device if you go to the device manager within a "general widget", select "aeon multisensor" and than select "configuration tab" (please find picture attached). Here you can set "response interval" for each atribute of aeon sensor. After you change the configuration, you have to "SYNCHRONIZE" to apply changes to the device...

Regarding the temperature, there was a certain issue with the default configuration of aeon multisensor (sometimes it didn't fully apply to the device from the first wake up of the device), now we changed the default configuration and this issues should be solved.

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Hello,

Where can I find this settings in current GUI version for AEON Multisensor 6?

Thanks

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Sebastien, sorry for your dissapointment with our Zipabox. I think you gave up too fast, as you were trying only a few hours, with only two devices. Anyway, if you will have any problems returning your Zipabox to your supplier, be free to contact us, and we will support your regarding money back guarantee.

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I don't find this device manager / general widget > configuration tab sorry

I'm agree with Sebastien, your "demos" looks nice but your device looks still in experimentation mode :(


For the temperature it's ok now.


I feel more like a beta tester than a real user, i hope that you will compensate that :)

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Ok i found the device manager, what is this value ? Min seconds or hours ?

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Sebastian Popovic wrote:

Sébastien, je suis désolé pour votre déception avec notre Zipabox. Je pense que vous avez donné trop vite, que vous vouliez seulement quelques heures, avec seulement deux appareils. Quoi qu'il en soit, si vous avez des difficultés à rembourser votre Zipabox à votre fournisseur, pas à nous contacter, et nous soutiendrons votre garantie quant à dos d'argent.

The cloud system does not suit me as much too slow and non-secure (SSL without public key). Finally alone "Vera3" could suit me because of his system "Stand Alone".

Not real-time, manual synchronization,

'' the GUI is confusing and not customizable, with too much imperfection and imprecision.

I am currently working on a project open (http://www.SynoZwave.com) who happens to be more efficient centralized in my home.

I'm not a newb, evaluate equipment is my profession for 15 years and I think that will be a good product zipabox the next few months for clientelle without IT skills.

Sorry, but I've made my choice.

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Sébastien Joly wrote:

The cloud system does not suit me as much too slow and non-secure (SSL without public key). Finally alone "Vera3" could suit me because of his system "Stand Alone".

Not real-time, manual synchronization,

'' the GUI is confusing and not customizable, with too much imperfection and imprecision.

I am currently working on a project open (http://www.SynoZwave.com) who happens to be more efficient centralized in my home.

I'm not a newb, evaluate equipment is my profession for 15 years and I think that will be a good product zipabox the next few months for clientelle without IT skills.

Sorry, but I've made my choice.

Sebastien, thank you for this information, it helps us to better understand your reaction here. We wish you a good luck with your system and future customers of yours. Also, we are well aware of our "imperfections" and we are working hard to make the system better every day...

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Guillaume Kempfer wrote:

Ok i found the device manager, what is this value ? Min seconds or hours ?
seconds

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Thanks ! perhaps you could add this information after the field ;)

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Guillaume Kempfer wrote:

Thanks ! perhaps you could add this information after the field ;)
agree with you...

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Guillaume Kempfer wrote:

Thanks ! perhaps you could add this information after the field ;)
Added ;)

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Hi,


I tried to put a rules for my aeon but it totally don't work.

I also see that the motion works on the controller because the red light show when i'm front of it. But in zipato last event it doesn't show the motion_on :(


I attached the rule

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Hello,


I have troubles too.


My message to Aeontech :I just bought a multisensor and I associated it to my Zipabox.The reporting is OK for Temperature, Humidity and Battery, but something weird happens with the Motion sensor.Indeeed, I receive false ”MOTION” at every wake up interval.For example today (nobody at home, sensitivity at around 50%) :

  1. NO_MOTION : 14:51:54 (00:03:59 from the last motion sensor event)MOTION : 14:47:55 (00:20:01 from the last motion sensor event)NO_MOTION : 14:27:54 (00:04:00 from the last motion sensor event)MOTION : 14:23:54 (01:07:59 from the last motion sensor event)NO_MOTION : 13:15:55 (00:04:00 from the last motion sensor event)MOTION : 13:11:55 (00:20:01 from the last motion sensor event)NO_MOTION : 12:51:54 (00:03:59 from the last motion sensor event)MOTION : 12:47:55 (00:20:01 from the last motion sensor event)NO_MOTION : 12:27:54 (00:03:59 from the last motion sensor event)MOTION : 12:23:55 (00:20:00 from the last motion sensor event)NO_MOTION : 12:03:55 (00:04:00 from the last motion sensor event)MOTION : 11:59:55 (00:20:01 from the last motion sensor event)NO_MOTION : 11:39:54 (00:03:59 from the last motion sensor event)MOTION : 11:35:55 (00:20:02 from the last motion sensor event)NO_MOTION : 11:15:53 (00:03:59 from the last motion sensor event)MOTION : 11:11:54 (00:20:00 from the last motion sensor event)NO_MOTION : 10:51:54 (00:04:00 from the last motion sensor event)MOTION : 10:47:54 (00:20:03 from the last motion sensor event)NO_MOTION : 10:27:51 (00:03:59 from the last motion sensor event)MOTION : 10:23:52 (00:03:48 from the last motion sensor event)NO_MOTION : 10:20:04 (00:04:15 from the last motion sensor event)MOTION : 10:15:49 (00:04:00 from the last motion sensor event)NO_MOTION : 10:11:49 (00:03:51 from the last motion sensor event)MOTION : 10:07:58 (00:04:10 from the last motion sensor event)NO_MOTION : 10:03:48 (00:00:00 from the last motion sensor event)

My configuration is the following :

  1. ON MULTILEVEL GET: TEMPERATUREWAKE AFTER BAT INSERTED: DISABLETIMEOUT AFTER NO MOTION (s): 240PIR SENSOR:ENABLECMD ON PIR MOTION: BASIC_SETG1 REPORTS:BATTERYT+EMPERATUREG2 REPORTS:HUMIDITYG3 REPORTS:LUMINANCEG1 INTERVAL (s): 720G2 INTERVAL (s): 720G3 INTERVAL (s): 720Wakeup interval (min): (empty)

Can you help me ?The answer :Hi,Thank you for your inquiry. This is a known problem with some of the multisensors and is an issue that cannot be fixed, you will need to exchange the device for a new multisensor with the retailer that you got it from.Best Regards,Chris

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