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Factory Reset

ChrisDalo shared this idea 11 years ago
In Progress

Is it possible to reset Zipabox (to delete climat) ? and have a clean dashboard .

Best Answer
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Currently it is still not available through the dashboard. It will be during the March. Meanwhile, if you like factory reset, you can send an email to support@zipato.com with:

username

password

serial number of the box

and of course, factory reset request.


We will do it very fast, but please make sure the box is online.

Replies (9)

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1

+1 for me for reset box by dashboard web application.

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1

How to reset to factory defaults? Frustrating, no manual...

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1

+1 default factory...

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2

We are working on Dashboard application for that. It will be published very soon.

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2

Yes we need it asap

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1

Currently it is still not available through the dashboard. It will be during the March. Meanwhile, if you like factory reset, you can send an email to support@zipato.com with:

username

password

serial number of the box

and of course, factory reset request.


We will do it very fast, but please make sure the box is online.

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5

is there some news for factory reset from dashboard?

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3

Hi 7 months after the initiated request is not very soon.... any update on this request?

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1

I had the same problem. (upgrading to 0.9.995)

  • Zipabox continued white blinking
  • Zipato control Center mentioned firmware up to date
  • Zipato control Center mentioned zipabox is off-line

after unplugging the power and plug in the power again


  • Zipabox led becam green after startup
  • Zipato control Center mentioned firmware up to date
  • Zipato control Center mentioned zipabox is online

Factory reset was not needed. Why does the support department not mention this solution? (unplugging the power)


The first message in this treat about this issue is already 11 months old!!!

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