Rules are not loading since this afternoon

thomasfr shared this problem 11 years ago
Solved

I have a problem when loading the rule creator:

Since this afternoon, everything loads fine in the rule creator except "my home rules".It keeps loading and loading without ending...

I didn't change anything in my configuration, I tried to reboot the zipabox and even delete my browser's cache and cookies.Any idea?

Replies (8)

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Hello,

It was happened to me a few days ago.


I contacted support and they resolved quickly, but i don't know where was the problem.


Today, all works fine for me.


A+


Chris

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Thanks for your help.

I'll contact the support!

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Everything works fine, I think it just takes more time to load because you have a lot of rules.

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Well, even after 10 minutes it keeps loading.

Yesterday it was loaded in a few seconds.

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What browser are u using? >> try firefox.

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I tried with Chrome and Safari

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I just tried again and now it's working....huh...I don't get it

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Ok after testing I found out that the rules are not loading when I m connected to the same network than zipabox.

I tried to load them on another connection and it works!


So at the moment I found out a workaround:

I use the tethering connection of my iphone to load the rules, then I connect to my wifi network (same network than zipabox) and can continue working on the rules...


Any idea why I got this problem??

I did not change anything to my network configuration before the problem came out.

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