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rules are not working good

Hennie Veldink shared this problem 7 years ago
In Progress

problem after update intercom app


rules don't work good.

Replies (3)

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Dear Hennie,


please open a Ticket at support.zipato.com and provide us with the serial number of your Zipato controller so we could examine your case. Thank you in advance.


Best regards,

Pero Zovkic

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Everything worked perfectly well and since 3 days the following problems have appeared:

- my zipato psm02 remains on "movement"

- some rules do not execute or half-example the morning rule that turns on the light when there is a movement that turns on but does not go out

- the thermostat does not work

I get the impression that the problems started when I did the update of the intercom and the SIP

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Troy to revert back the SIPServer and InterComClient to the previous version.


To do this simply go to the AppRepro app on the Zipatile and go back to what they call the factory settings for the two apps. It only is a 2-second action and does the trick for you :-)

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