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Rules stopped working

Richard shared this problem 9 years ago
Known

We had a number of rules running to do simple things like turn lights on and off in the morning and evenning. All workedd very well and very successfully.


The next stage was to add a couple more rules to trigger actions from sensors. Since these rules were added, none of the rules work any more. I have re-synched many times, rebooted the box and even deleted the new rules. Still none of the rules work any longer.


Re-synch seems to complete successfully. I have also re-synched from he dashboard as wellas within the rules creator.


The setup now has 12 devices with 23 end-points. All seem to ork manually, I can turn devices on and off, see metered outputs and check status. No problems or issues there.


What is a foolproof sequence I can follow to re-activate all the tules and keep them working when I need to make changes?

Replies (1)

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1

It seems like you have a broken rule which somehow pass the compiler test and you didn't get the "ruler error" notice.

Try to de-activate all the rules besides one, and do the synchronization with this one active only. Afterwards, start adding one by one until you find out which one is causing the problem. It is not the most convenient way, but it is the most reliable:-(

If the problem persist, let us know on support@zipato.com

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