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Security module problem
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Hi,
I had last night many problems with the security module : ghost detections on different input from Security module. For exemple, on Z6 i had in first breach alarm and after a tampered alarme. but on Z6 i have only a dry contact !! after 2 minutes the modules go into crazy mode with many detections tampered and breach.. Only way to stop will be power off. After reboot and alarm enable, i had the same problem half an hour after... Nice Night ! Have you got an explanation about tampered message and breach message ? i can send you the log. In addition, the log from the Z6 input was clear : no detection.
thnaks for your return
JM Guyot
The same problem 
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Hi JM,
Please open a ticket at support.zipato.com with your Zipabox serial number and we will investigate.
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Thanks,
Tom
Hi JM,
Please open a ticket at support.zipato.com with your Zipabox serial number and we will investigate.
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Thanks,
Tom
I installed a security zone module for a friend on his zipabox about two months ago
On the input one a door contact, on the inputs two and three two radars connected wired
Three identical messages received by email while the alarm has not been activated
Read very carefully, this is a very important alarm message.
Your Zipato with serial number 01272D1A0E01DDD8 reported:
Zone: Entrée in partition Alarme Maison was tampered
Details:
Cheers.
I installed a security zone module for a friend on his zipabox about two months ago
On the input one a door contact, on the inputs two and three two radars connected wired
Three identical messages received by email while the alarm has not been activated
Read very carefully, this is a very important alarm message.
Your Zipato with serial number 01272D1A0E01DDD8 reported:
Zone: Entrée in partition Alarme Maison was tampered
Details:
Cheers.
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