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Security module, zones not working

Junk Name shared this problem 8 years ago
Known

On my security module, 2 zones are not working and I continuously receive mails like this:


Read very carefully, this is a very important alarm message.


Your Zipato with serial number 0110261A0E013D2F reported:


Zone: Z4 court circuit in partition Alarme maison was tampered


Details:


Message: tripped

Partition: Alarme maison

Armed: DISARMED

Tripped: true

TripType: TAMPER

Zone: Z4 court circuit

Zone UUID: bc8d8420-b35d-46ec-a854-d567b20e46ce

Endpoint: Zone 4 tamper sirène intérieure

Attribute: STATE

State: ACTIVE




Cheers.

Even if I define the zone as "normaly closed" and I put a short circuit wire at input, these zones fails.

Failing zones are zone 3 and zone 4.


It looks like a hardware failure. What can I do ?


Thanks for your help.

Replies (4)

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I add a picture of security logs. Zone seems to be continuously tamped in and off. Also, if I delete failing zones from my partition, another remaining zone fails :-(

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More info again: if I delete all the zones in my partition "Alarme maison", I get mails about siren tamper !


Message: siren tampered

Partition: Alarme maison

Armed: DISARMED

Tripped: true

TripType: TAMPER


Now, it looks more like a software problem...

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And if I remove the partition and recreate it, the problem remains.

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Did you find a solution as I also keep getting tampers

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