security widget access

laurent shared this problem 10 years ago
Solved

this morning, I can't acces to my security widget with Myzipato (when I enter my secret code, nothing appends) whereas I could do it with android app. But in android app, when I change Arm to disarm, the display is not refresh (like disarm to arm state).


Laurent

Replies (6)

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I had the same problem last week. I change the pin and after 30 min it worked again. Don't know why, but it works again..

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Yup, same problem here. Sometimes i can't login/the screen doesn't refresh. (on dashboard)

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yes but it is very important to access security widget everytimes to enable/disable alarm !!! My wife won't supported noise alarm when she goes back to home !!! ;-)


please, Zipato Team, any help or solution ???


Laurent

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I have many problems with security widget since the last update, when I want to arm the alarm " away or home" it returns to "ready" and after I get the following error message "Arming of the alarm partition failed".

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Sometimes it works again without knowing why!


Sometimes I have a sensor "ready" in the "sensors widget" and the same sensor is "not ready" in the "security widget"


Since I have my zipabox the security widget has never worked properly.


Thank you to find a solution.

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We are working on the security widget currently. It will be fixed during the next week.

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Today, all my sensors (motion & windows/door) not change state, do you have an idea, I have a lot of problems since the last update!

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