Shutters Somfy recognized but not functional Volets roulant Somfy reconnus mais non fonctionnels

Eric shared this question 8 years ago
Answered

Hi, I was unable to operate the roller shutters " Somfy " , they are well recognized by the box but they do not levent or fall.

I do not know what to do anymore.

Thanks for your help

Bonjour, je n'arrive pas a faire fonctionner mes volets roulants "Somfy", ils sont bien reconnus par la box mais ils ne se levent ou baissent pas.

Je ne sais plus quoi faire.

Merci de votre aide

Replies (2)

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Hello Eric;


In case you have missed our article about configuration of the Somfy please take a look at:

https://community.zipato.com/knowledge-base/article/adding-configuring-somfy-rts-motor

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Hello,


I also have problems with Somfy RTS Shutters since a few days:

- i operated the shutters with rel. 0.9.999.6 for weeks without bigger problems

- since friday i cannot operate a single shutter

- also since the same time all rules based on sunset / sunrise (virtual weather) scheduler don´t work anymore


tested:

- rel. 0.9.9997c/d Beta without improvements

- i am able to delete the shutter devices and relearn them on zipabox - but can not operate them

- shutters work as expected with Somfy remote

for sunset / sunrise rules:

- deleted the virtual device

- rebuilt the rules

- also no success till now


any ideas?


Thanks!

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