SOMFY RTS ERROR

Hello everyone,

I have 433MHZ module and somfy RTS roller shutter :

With this procedure :

Inclusion with Zipato Controller (433Mhz protocol)

1. Prior inclusion with Zipato controller your Somfy RTS motor needs to be put into the learning mode

2.

To set the device in learning mode press and hold reset button on the

backside of Somfy Remote controller until the RTS motor jogs shortly

down & up

3. Start inclusion of Somfy RTS on Zipato controller via "Add new device" button

4. Find "Somfy" brand/logo and select Somfy RTS in the "Add new device wizard"

5. Click "Continue" button in "Add new device wizard"

6.

After you click the "Continue" button your Somfy RTS motor will jog

shortly down & up to confirm inclusion with Zipato controller

My problem is that roller don't confirm with a jog ma pairing but zipato control board write module find and it is OK for him ??!! I try to continue and put time for up and down --> don't work and try in normal or reverse --> don't work .

After few minutes , roller jog to say that it go out of pairing mode .

So my opinion is that zipabox don't send information to roller that it found it .

Have you an idea ?

Thank you for your help,

F.B