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Wintop iDoorSensor creazy temp

gpo shared this problem 11 years ago
In Progress

Hi,

I have two Wintop iDoorSensor I'm using it only for temperature (I know that contact doesn't work with zipabox). But the temperature indication for both are creazy. some time the value come correct ... and after refresh go to extrem values (-77°C,....) . I have try different settings but nothing go better

I attached a copy of event recording for one

Files: zipa.jpg

Replies (15)

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have contacted support... and since the device desipear from my dashboard and ....impossible to add it again....after 1 month it start to bug me a little !!!!!

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I have the same problem, I had to make a huge correction on the temperature.

Then it was ok, but very often I get total wrong readings +64 celcius etc.

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for me the global offset is around +3°C .....

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Every thing work fine now

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Broken again after 0.9.98 update same problem actually 83.9°C

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I have the same problem again too, but I didn't update to that version yet

So I don't think the new version is the problem.

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It start to be a problem for me as all my house cooling is based on the outside temp sensor

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after updating the problem still exists see attached picture.

Also the battery status indicator is gone

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the problem is back AGAIN.... start to be less and less funny

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gilles wrote:

the problem is back AGAIN.... start to be less and less funny
Are you using the iDoorSensor to measure outdoor temperature? In other words, is your iDoorSensor installed somewhere outside your house/apartment?

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Yes the sensor is outside, on a wall around 5m from the zipabox

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Well, this may be the reason why your iDoorSensor sometimes sends erroneous measurements. The iDoorSensor is probably not intended to be used outdoors. Even it's manual states the following:

*Do not expose this product to excessive heat or moisture. *Prevent long term exposure to direct sunlight.

*Operating humidity: 30% to 80%

*Operating temperature: 0 to 50 degrees celsius.


The Zipabox simply displays numbers reported by the sensors. It doesn't alter the reported numbers in any way. Maybe you should take a look at some alternative dedicated temperature sensors that are rated for outdoor usage.


The iDoorSensor is a door/windows sensor primarily, it's inbuilt temperature sensor is just added value.


The Aeon MultiSensor or the Everspring HSM-100 multisensor might be more suitable for your needs.

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the sensor is located in a dry location out of direct sun contact.


what

I don't understand is each time I contact support the problem is fixed

...and when a new release will appear ...the problem is back again.


could you explain ?

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Marko Katić wrote:

Well, this may be the reason why your iDoorSensor sometimes sends erroneous measurements. The iDoorSensor is probably not intended to be used outdoors. Even it's manual states the following:

*Do not expose this product to excessive heat or moisture. *Prevent long term exposure to direct sunlight.

*Operating humidity: 30% to 80%

*Operating temperature: 0 to 50 degrees celsius.


The Zipabox simply displays numbers reported by the sensors. It doesn't alter the reported numbers in any way. Maybe you should take a look at some alternative dedicated temperature sensors that are rated for outdoor usage.


The iDoorSensor is a door/windows sensor primarily, it's inbuilt temperature sensor is just added value.


The Aeon MultiSensor or the Everspring HSM-100 multisensor might be more suitable for your needs.

this can't be the problem, my sensor has the same problems and is located in the livingroom!

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any update on this ? I still have the problem

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