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wrong time in reported events

Marek Skrzypczynski shared this problem 5 years ago
Solved

Hi,

my zipato reports wrong time in events. My time is set correct GMT+2 but in reports I have GMT?

Any idea why is so?

Replies (8)

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Same issue here. problem coming from Zipato.

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Always the problem !.!

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Hello,


we will investigate and if any issues appear we will fix them accordingly.


Thank you for your report

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I also see a 2hr difference in my logs today!?

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Maybe it is fixed but i don't see any offset in the (latest and live) events on desktop and ZP2. However on Android there is a delta of 2 hours. I guess it has something to do with the api.

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Hi John! That is strange because I still have the 2hr offset right now.

// Henning

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Hi Henning, I just saw there is also a 2 hr offset when you choose a device in the desktop. if you make no selection (so latest or live) event there is no delay.

If i remember it well the events are first recorded raw in some kind of table (look like this table is correct). However there is another mechanism to split these events (devices etc) and there is something wrong

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Yep, all the log times are wrong - all appearing in UTC. This is just like the end-of-month log disappearance bug: the same thing keeps happening and Zipato never do anything to stop it.

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I submitted a ticket and my 2hr offset was fixed today around 17:20 in my local time CET+2.

So my logs now have a gap from 15:20 to 17:20 even if two events happened the same minutes.

Anyway. I am happy for now.

:)

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