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ZBMP1 not recognized
In Progress
good evening,
my Zipabox does not recognize the ZBMP1, although i follow the manual by the letter, the module will NOT connect or be recognized.
Domotica-Shop already has send a new Module but still it keeps giving the same result :(
please help
Regards Eric
No connection
Real-time notifications may not work
I DO NOT BUY AN ADD-ON OF WHICH IT IS WRITTEN THAT IT SHOULD WORK........
but there is no support.....
I DO NOT BUY AN ADD-ON OF WHICH IT IS WRITTEN THAT IT SHOULD WORK........
but there is no support.....
Same problem...
I also had one that supposed to be broken, the new device they sent me has the same problem....
the p1 cable and a vera box works fine?!?!
and i connected the cable to my pc whit hyperterminal all the redings are fine.
i think the problem is in the new DSMR 4 protocol its not supported by Zipato.
Same problem...
I also had one that supposed to be broken, the new device they sent me has the same problem....
the p1 cable and a vera box works fine?!?!
and i connected the cable to my pc whit hyperterminal all the redings are fine.
i think the problem is in the new DSMR 4 protocol its not supported by Zipato.
Hi all,
The DSMR4 variant of P1 is not currently supported. It will be as soon as we get a sample meter in the lab.
So if your meter is Iskra or Kamstrup, it is supported. If it doesn't work please open a ticket at support.zipato.com.
If your meter is Kaifu or Landis+Gyr, at this moment it is not supported and you can either wait until we support it or request an RMA (again at support.zipato.com).
I'm sorry for the inconvenience.
--
Thanks,
Tom
Hi all,
The DSMR4 variant of P1 is not currently supported. It will be as soon as we get a sample meter in the lab.
So if your meter is Iskra or Kamstrup, it is supported. If it doesn't work please open a ticket at support.zipato.com.
If your meter is Kaifu or Landis+Gyr, at this moment it is not supported and you can either wait until we support it or request an RMA (again at support.zipato.com).
I'm sorry for the inconvenience.
--
Thanks,
Tom
The only difference is the baud rate.
normal: BAUD:9600/DATA/BITS:7/PARITY:EVEN/STOP BIT: 1
DSMR 4.0: 115200, 8, N, 1)
The only difference is the baud rate.
normal: BAUD:9600/DATA/BITS:7/PARITY:EVEN/STOP BIT: 1
DSMR 4.0: 115200, 8, N, 1)
Hi Tom,
remember this Email?:
Hi Lars,
I've connected to the computer and got the information I needed.
I will add support for this meter.
Did you program any special options into FTDI USB to serial cable (maybe strip 8th bit or something similar?)?
Since I didn't get this data through your P1 module, Milan will replace
that one with a new one, since there's probably something wrong with
this one.
Once you get a new one, connect it to the left side of the Zipabox and to the meter, and let me know once you do.
Thanks,
Tom
http://www.zipato.com
Ticket Details
Ticket ID: NAA-900-52321
Hi Tom,
remember this Email?:
Hi Lars,
I've connected to the computer and got the information I needed.
I will add support for this meter.
Did you program any special options into FTDI USB to serial cable (maybe strip 8th bit or something similar?)?
Since I didn't get this data through your P1 module, Milan will replace
that one with a new one, since there's probably something wrong with
this one.
Once you get a new one, connect it to the left side of the Zipabox and to the meter, and let me know once you do.
Thanks,
Tom
http://www.zipato.com
Ticket Details
Ticket ID: NAA-900-52321
at this moment the P1 module of ZIPATO is not recognized next step is the smart meter...these are the screens i see:
at this moment the P1 module of ZIPATO is not recognized next step is the smart meter...these are the screens i see:
Lars, I'll look at you box tomorrow.
Eric, please open a ticket.
Lars, I'll look at you box tomorrow.
Eric, please open a ticket.
I'm having the same problem. But support is having a look. I hope they find a fix to resolve it.
(From Netherlands, DSMR4 from Landis)
I'm having the same problem. But support is having a look. I hope they find a fix to resolve it.
(From Netherlands, DSMR4 from Landis)
I had mine sent back to Zipato as well, but it's not working (yet). But this gives hope!
I had mine sent back to Zipato as well, but it's not working (yet). But this gives hope!
I'm happy to say that Zipato since this week supports my Landis Gyr E350 smart meter which uses the DSMR 4 protocol. It took a few weeks but their support was very willing to first support the DSMR 4 protocol, and later to investigate/resove the issues with the E350. The E350 is special because it uses an open collector connection. It requires a pull-up resistor in the hardware or cable. I now received a modded P1 module and I'm very happy that I can read my house's energy levels in the portal and app.
I'm happy to say that Zipato since this week supports my Landis Gyr E350 smart meter which uses the DSMR 4 protocol. It took a few weeks but their support was very willing to first support the DSMR 4 protocol, and later to investigate/resove the issues with the E350. The E350 is special because it uses an open collector connection. It requires a pull-up resistor in the hardware or cable. I now received a modded P1 module and I'm very happy that I can read my house's energy levels in the portal and app.
Thanks Tom for all the afford, all is working fine now!
Thanks Tom for all the afford, all is working fine now!
He guys, How did you get past the Inclusion Process? I have the Landis Gyr E350 DSMR 4.0 from Stedin but i can't get past the inclusion process step. Is there a special button combination on my meter?
He guys, How did you get past the Inclusion Process? I have the Landis Gyr E350 DSMR 4.0 from Stedin but i can't get past the inclusion process step. Is there a special button combination on my meter?
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