ZIP-BACKUPMOD Discharging time?
Answered
Hello,
I just received my ZIP-BACKUPMOD. I had it plugged for a couple of days and I got always de red light (battery discharging) but never got the blue light (battery charging)...how long should I wait? By now if I remove the power supply the zipabox turns off...
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You shouldn't have to wait, backup module will start charging (if needed) immediately after Zipabox boots up / light changes from yellow to blinking green.
Please make sure your Zipabox firmware is up-to-date (see backup module instructions - it requires firmware version 0.9.962 and newer), and if upgrading the Zipabox firmware doesn't fix the problem contact us at support@zipato.com with your Zipabox serial number and credentials.
You shouldn't have to wait, backup module will start charging (if needed) immediately after Zipabox boots up / light changes from yellow to blinking green.
Please make sure your Zipabox firmware is up-to-date (see backup module instructions - it requires firmware version 0.9.962 and newer), and if upgrading the Zipabox firmware doesn't fix the problem contact us at support@zipato.com with your Zipabox serial number and credentials.
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