Zipa already registered
Solved
Hi, i've just bought a Zipa from a previous owner.
When I tried to register its serial, zipato replies 'already registered'.
How can I register my zipabox ? Can i reset it ?
Thanks a lot for your help
The same problem 
No connection
Real-time notifications may not work
I try but he says that i need to send the email from the email address which you have registered with my.zipato.com.
=> However, I am registered with this e-mail address
I try but he says that i need to send the email from the email address which you have registered with my.zipato.com.
=> However, I am registered with this e-mail address
Can someone help me?
I can not send a mail because:
"Your ticket has not been accepted into the system. This is the support desk for the active Zipato users only.
If you are a registered Zipato user, please, send the email from the email address which you have registered with my.zipato.com.
..."
=> However, I am registered with this e-mail address on my.zipato.com.
Can someone help me?
I can not send a mail because:
"Your ticket has not been accepted into the system. This is the support desk for the active Zipato users only.
If you are a registered Zipato user, please, send the email from the email address which you have registered with my.zipato.com.
..."
=> However, I am registered with this e-mail address on my.zipato.com.
Hi,
i have a similar Problem... i have already a registered zipabox and meanwhile i changed my e-mail adress. Now i would like to contact support to update the new adress on my zipabox.
but i got this answer on my mail:
"Your ticket has not been accepted into the system. This is the support desk for the active Zipato users only.
If you are a registered Zipato user, please, send the email from the email address which you have registered with my.zipato.com.
..."
what can i do now?!
Hi,
i have a similar Problem... i have already a registered zipabox and meanwhile i changed my e-mail adress. Now i would like to contact support to update the new adress on my zipabox.
but i got this answer on my mail:
"Your ticket has not been accepted into the system. This is the support desk for the active Zipato users only.
If you are a registered Zipato user, please, send the email from the email address which you have registered with my.zipato.com.
..."
what can i do now?!
Did you try with your old e-mailadress?
Did you try with your old e-mailadress?
hey, thanks for your answer.
i have no access to the old mail adress anymore. i'm only using the new adress for a view months now and deleted the old.
when i would have the posibility to contact the support by mail i could send them serialnr. of the box, old mail adress and any other data they would need to identify me, but of course i cant do this in the Forum ; )
is there any other way to contact the support?
hey, thanks for your answer.
i have no access to the old mail adress anymore. i'm only using the new adress for a view months now and deleted the old.
when i would have the posibility to contact the support by mail i could send them serialnr. of the box, old mail adress and any other data they would need to identify me, but of course i cant do this in the Forum ; )
is there any other way to contact the support?
You could try : hello@zipato.com
You could try : hello@zipato.com
thanks a lot. i will try... : )
thanks a lot. i will try... : )
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