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zipabox 1 and new app
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dear zipato team -
i have the zipabox 1 and i am using the old app.
clear questions :
1. can i use the new app ?
2. how do i install it and make it work ?
3. will ALL devices, settings and routines remain ?
thanks for a clear answer.
best, rakesh
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Hi
in general ZipaBox1 is not supported fully on Zipato V3 platform (new app) since it has a problem with Z-wave module when its firmware is upgraded to the latest beta version (fw > 1.3.93+ is reqauied for V3 platform).
We are working on solving this issue and after it will be solved, you can transfer from V2 to V3 platfrom by following this procedure:
1. Unregistered (Clear owner option) your controller in v2 platform
2. Create v3 account at https://my3.zipato.com/zipato-web/app2login - it is possible to use the same account from v2
3. Under my3.zipato account create System
4. Add server (controller) from step 1 to the System as a Master server - NOTE: Master server can be any Zipato controller but NOT ZipaBox1
5. Add another server to the system as Slave server (Multisever license is required) - optional; NOTE: Slave server can be any Zipato controller.
6. All real devices from v2 will be presented in the System
7. All virtual devices, Scenes, and rules should be re-check by user and re-created if necessary (it is not supported transfer virtual elements from v2 to v3)
Regards
Hi
in general ZipaBox1 is not supported fully on Zipato V3 platform (new app) since it has a problem with Z-wave module when its firmware is upgraded to the latest beta version (fw > 1.3.93+ is reqauied for V3 platform).
We are working on solving this issue and after it will be solved, you can transfer from V2 to V3 platfrom by following this procedure:
1. Unregistered (Clear owner option) your controller in v2 platform
2. Create v3 account at https://my3.zipato.com/zipato-web/app2login - it is possible to use the same account from v2
3. Under my3.zipato account create System
4. Add server (controller) from step 1 to the System as a Master server - NOTE: Master server can be any Zipato controller but NOT ZipaBox1
5. Add another server to the system as Slave server (Multisever license is required) - optional; NOTE: Slave server can be any Zipato controller.
6. All real devices from v2 will be presented in the System
7. All virtual devices, Scenes, and rules should be re-check by user and re-created if necessary (it is not supported transfer virtual elements from v2 to v3)
Regards
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