Zipabox offline and Blue LED is fixed

Hadrien Andre shared this problem 9 years ago
Solved

Hello I french,

my zipabox (purchased in December 2014), Offline for 5 days and Blue LED is fixed.

I did a reboot and hard reboot, but without success.

I send you a video of the problem.

With or without the RJ45 is the same problem.

Even after 24 hours with or without the RJ45 is the same problem.

The LED remains steady blue.


In advance thank you for your quick help. Sincerely Hadrian ANDRE

I do not speak English very well and I use google translation. Sorry.

Replies (6)

photo
1

Hello Hadrien,


please open a ticket at support.zipato.com and we will resolve this as quickly as possible.


Best regards,


Hrvoje

photo
1

Hi zipato teamn


I have the same problem

photo
1

Hello Percussio,


have you tried to disconnect the Box from the power supply wait 1-2 min and then connect it again?

If this doesn't help please open a Ticket at support.zipato.com so we could examine your Box.


Regards

photo
1

Yes i have try it but the problem is the same.


But the led quickly blinck yellow and blue.


Is my Zipabox is dead ?


Regards

photo
1

Hello again,


this is normal LED indication while the Box is booting, please don't interrupt it and hopefully you will get a steady green LED indication in the end.


LED indications on Zipabox:

Zipabox can be in various states which can be determined by the following LED indication:

01 I No lights – Zipabox is not connected to the power supply

02 I Steady blue light (after short purple and yellow light) - Linux OS is loading

03 I Blue light blinking - JAVA application is loading

04 I Green light blinking - Zipabox initiates connecting to the Cloud Server and will stay in this state if the stable connection cannot be established

05 I Steady green light - Zipabox has a stable connection to the Cloud Server

06 I Red light - alarm is armed, it will change back to steady green light when alarm is disarmed

07 I Flashing red light - alarm has been tripped

Note: If you do occasionally notice flashing/blinking green light for a few seconds on the Zipabox during the stable connection to the Cloud Server, please ignore this.

photo
1

I have the same problem today (yellow and blue blinking very fastly)


edit : solved by itself

Leave a Comment
 
Attach a file